Conditions of sale

Introduction

The company SIMONETTA S.P.A. (hereinafter ‘Simonetta S.p.a.’), with registered office in via San Marcello, 102 – 60035 Jesi (AN), Vat Registration No. 00203290424, markets and distributes clothing, footwear and accessories in Italy and in Europe through sales outlets and the website https://www.simonetta.it (hereinafter “Website”).

These general conditions of sale (hereinafter General Conditions) govern the purchase of clothing, footwear and accessories (hereinafter Products) made online through the Website. These services are reserved to users of the website, residents within European Union territory who wish to avail of the services facilitating sale of the Products (hereinafter Customers).

The Customer is required to be informed about and acquainted with these General Conditions prior to completing a purchase on the Website. These General Conditions, in fact, shall be deemed to have been read, understood and accepted in their entirety by the Customer at the moment a purchase order is made.
The Customer must therefore abide by these General Conditions and agree that Simonetta S.p.a. is exempted from any conditions other than those presently in force which have not been previously agreed in writing.

General Condititon

The articles in the Online Store of Simonetta S.p.a. may be purchased by people over 18 years of age, insofar as stock is available for this purpose.

All Products are subject to availability. Simonetta S.p.a. reserves the right at any time to vary the limits regarding the quantities and/or types of merchandise which may be purchased on the Website.
The Customer will be informed in the event that it proves impossible to give effect to his order due to the non-availability of the product ordered.
The Product prices on the Website are in € (Euro) and they include all applicable taxes and duties. Shipment costs are excluded, save as otherwise indicated.

While Simonetta S.p.a. will endeavour consistently to ensure that all prices indicated on the Website are correct, it cannot absolutely guarantee the absence of inaccuracies. In the event that the price given for a product is incorrect, Simonetta S.p.a. will give the Customer the opportunity to reconfirm the purchase of the Product at the correct price or to cancel said purchase.

Simonetta S.p.a. reserves the right to establish particular conditions of sale or promotions of the Products on its Website. The conditions applied to the promotions will be laid down from time to time by Simonetta S.p.a. and duly communicated to their Customers. These General Conditions shall be deemed to be applicable in so far as other conditions are not laid down.

Simonetta S.p.a. reserves the right to assess the orders received and in the event that it cannot accept any order/s, it will communicate this to the Customer.

The Contract agreed between Simonetta S.p.a. and the Customer shall be deemed to be concluded when the Customer’s order reaches the Website address, assuming that the purchase procedure indicated on the Website has been adhered to and as soon as authorization to debit the account in question has been received from the company issuing the credit card used by the Customer for the payment. The order transmitted by the Customer will be binding on Simonetta S.p.a. provided the entire purchase procedure has been concluded correctly and without any evidence of inaccuracy showing on the Website. Simonetta S.p.a. is not responsible for malfunctioning due to the management of the data transmission network.
The transmission of the order to Simonetta S.p.a. shall constitute an acknowledgement and declaration by the Customer that he acquainted himself with all the information provided to him during the purchase procedure and that he accepts the General Conditions in their entirety.
The purchase order form will be filled in the Website’s databank for the period of time necessary to process the relevant orders.
According to article 53 of the Consumer Code, the Customer on execution of the contract will receive written e-mail confirmation of the order made and the amount paid, detailing the price of the product and the cost of shipment to be born by him and the relevant timeframes, as well and the procedures to be followed for return of the article/s and for making complaints or receiving information on existing commercial guarantees.

Procedure of purchase

The purchase procedure can be completed as guest or as registered user. Registration on the Website requires an online form to be filled out, and the Customer is required to enter his/her personal data and e-mail address in the various fields. This data shall be processed according to the current rules for protection of confidentiality. Following registration, the Customer will have a personal account which he will then be able to access through a strictly confidential username and password.

Procedure for Payment

The Customer may pay for the Products and any associated delivery costs by credit card or PayPal.

Payment by Credit Card:

In order to prevent internet fraud, the payment made though the Website is managed online by the bank in question through procedures made available by Nexi Payments SpA.
This company is responsible for the preservation and automatic processing in a protected environment of all information received relating to each individual order, including financial information.

All the financial information, such as credit card number, expiry date etc. is managed directly by the bank, which guarantees the safety of all online transactions. At no stage does Simonetta S.p.a. acquire knowledge of credit card data; therefore it is not in a position to archive such information or to store it in any fashion.
For this reason Simonetta S.p.a., on behalf of its own clients, delegates all payment phases to the aforementioned Bank.

The transaction will be debited to the Customer’s credit card only after the credit card data have been verified, the debit authorization has been received from the company issuing the credit card used by the Customer and the availability of the Product has been confirmed by Simonetta S.p.a. , and therefore only after the order is ready to be carried out.

The accepted credit cards are: Visa, Mastercard, American Express.

Payment by PayPal:

To make a purchase in the Store Simonetta S.p.a., you can also choose to pay by your PayPal account.
If you already have an active PayPal account, simply enter your login information corresponding to proceed quickly with the transaction.
In case of cancellation the amount will be credited back to your PayPal as needed.

Errors and inaccuracies

Simonetta S.p.a. intends to provide continually updated information on its Website.
However, it cannot be guaranteed that the Website be completely free of inaccuracies. The Website may contain typing errors, inaccuracies, imprecisions or omissions, some of which may refer to the price and the availability of the Product and to the Product data sheet itself.
Simonetta S.p.a. reserves the right to correct the inaccuracies, imprecisions or omissions even after an order has been sent, and likewise it reserves the right to change or update the information at any time without advance notice.

Guarantee of authenticity

Simonetta S.p.a. guarantees the authenticity of all Products purchased on the Website. The Products are created using the best materials and most innovative production techniques.
All intellectual property rights such as trademarks, service marks, shape marks and copyrights are owned exclusively by Simonetta S.p.a. or available from Simonetta S.p.a. based on contracts in being. No page or material from this Website may be reproduced without express advance authorization in writing.

Amendment of Conditions of Sale

These Conditions of Sale are governed by Italian law.
Simonetta S.p.a. reserves the right to amend these Conditions of Sale at any time. Any changes, modifications, annulments or additions will take effect immediately after they have been communicated by mentions published on the Website. As soon as such communication is made, any access to and use of the services of Simonetta S.p.a. by the Customer shall constitute complete acceptance of the changes made.
In the event that any disputes arise relating to the interpretation and implementation of these Conditions of Sale between Simonetta S.p.a. and its Customers, they shall be referred to the exclusive competence of the judge in the place of residence or domicile of the consumer/user, if they are in the Italian territory. In case of disputes outside the Italian territory, will be adopted the Jurisdiption of Ancona (AN) – Italy.

Contacts

For further information and assistance on the Website or on online purchase procedures, please contact us at: info@simonetta.it